SC Alerts

Scott County Emergency Management uses Scott County Alerts (SCAlerts), powered by the RAVE Mobile Safety software systems, to send emergency notifications by phone, text messaging, email, social media, and through a free user-downloaded app to keep community members informed of events such as evacuation notices, utility outages, hazardous material spills, and other human-caused or natural disasters.

During registration, community members and businesses may add as many phone numbers, email addresses, and numbers for text messaging as they choose.  Registered users may also identify two specific physical addresses for which you want to be notified of any emergency activities or information.  This may prove useful for folks who want to list both home and work locations.

Registration
Registering for SCAlerts is quick and easy:
Local landline phones should already be entered into the system via data from the 911 systems, the yellow pages, etc., but be sure to confirm or enter your landline number(s) as you see fit.

Frequently Asked Questions
  • How often will I receive alerts?
    • SCAlerts, as an emergency notification, will be issued upon confirmation of an ongoing significant emergency or dangerous situation that poses an imminent threat to the health and safety of our community.  This could include natural disasters, severe weather, hazardous material spills, or other human-caused emergencies.
  • Does it matter who my mobile phone provider is?
    • Yes, you will be asked to select your mobile phone provider during account registration
  • What if I change my mobile phone number or carrier?
    • Users who change their mobile number or carrier should visit the SCAlerts portal to RAVE Mobile Safety to update their information:  https://www.smart911.com/smart911/ref/login.action?pa=scottcounty
  • Will my contact information be shared with third party vendors?
    • Your email address(es) and phone number(s) are only provided to our vendor, RAVE Mobile Safety, who protect the data.
  • How do I unsubscribe from SCAlerts?
    • Registered users may visit the SCAlerts portal and remove their landline, mobile phone, or email information to stop alerts on any or all of those methods.
    • Or, contact Scott County Emergency Management to assist you in unsubscribing from the system.
  • Who do I contact for assistance regarding SCAlerts?

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