During registration, community members and businesses may add as many phone numbers, email addresses, and numbers for text messaging as they choose. Registered users may also identify two specific physical addresses for which you want to be notified of any emergency activities or information. This may prove useful for folks who want to list both home and work locations.
Registering for SCAlerts is quick and easy:
- Visit the Scott County Alerts portal to CodeRED to create a managed account: https://public.coderedweb.com/CNE/BF60B17DFB06
- Enter the address(es), such as your home and work locations
- Enter additional phone numbers and email addresses
- An SCAlert will come from the number 866-419-5000 for emergencies and 855-969-4634 for non-emergencies, so add these numbers to your contacts list in your mobile device so that you will recognize the number on your caller ID
Local landline phones should already be entered into the system via data from the 911 systems, the yellow pages, etc., but be sure to confirm or enter your landline number(s) as you see fit.
CodeRED Mobile Alert App
Residents and visitors can receive public safety alerts, no matter where you are located, via the CodeRED Mobile Alert app. This app is free for both Android and iPhone users, and delivers community and emergency alerts from any agency that uses CodeRED when you are located in a geographic area that is being impacted by an emergency. For more information on the CodeRED app, visit https://www.onsolve.com/solutions/products/codered/mobile-alert-app/codered-mobile-apps-download/
If you are currently a registered user of SC Alerts who has already registered to receive notifications, you will continue to receive calls, emails, and/or text messages.
Frequently Asked Questions
- How often will I receive alerts?
- SCAlerts, as an emergency notification, will be issued upon confirmation of an ongoing significant emergency or dangerous situation that poses an imminent threat to the health and safety of our community. This could include natural disasters, severe weather, hazardous material spills, or other human-caused emergencies.
- How will I identify incoming messages are from SCAlerts?
- Phone calls will come from the phone number 866-419-5000 for emergencies and 855-969-4634 for non-emergencies. We recommend users list these numbers in their contacts as "SCAlerts" to help more easily identify them. Additionally, if you have the capability to assign a specific ringtone or notification sound on your mobile device, this could help raise awareness you are receiving an emergency notification.
- Does it matter who my mobile phone provider is?
- Yes, you will be asked to select your mobile phone provider during account registration
- What if I change my mobile phone number or carrier?
- Users who change their mobile number or carrier should visit the SCAlerts portal to CodeRED to update their information: https://public.coderedweb.com/CNE/BF60B17DFB06
- Will my contact information be shared with third party vendors?
- Your email address(es) and phone number(s) are only provided to our vendor, CodeRED, who protect the data.
- If I am a registered user, what is the advantage of also downloading the CodeRED Mobile Alert App to my mobile device?
- If you download the app you will also be able to receive emergency and community notifications anywhere in the country that utilizes CodeRED to power their notifications. For example, if you are in Lane County (who also utilizes CodeRED) you would receive notifications without having to be registered in their system.
- Can non-residents of Scott County receive emergency notifications while visiting?
- Yes! By downloading the free CodeRED Mobile Alert app on their device they can receive emergency notifications that might be sent out during their visit. This could be very useful information for event planners to share with participants during events such as the County Fair, Whimmydiddle, car shows, sporting events, events at Lake Scott, etc.
- How do I unsubscribe from SCAlerts?
- Registered users may visit the SCAlerts portal and remove their landline, mobile phone, or email information to stop alerts on any or all of those methods.
- Or, contact Scott County Emergency Management to assist you in unsubscribing from the system.
- Who do I contact for assistance regarding SCAlerts?
- Contact Scott County Emergency Management at (620) 874-8547, or via email at email@example.com, for assistant with your account.